FAQs

Frequently Asked Questions

Collapsible content

How long does shipping take?

We aim to ship orders out as quick as possible, within 1-2 business days. Standard shipping takes 3 - 5 business days. 

Do you offer free shipping?

Yes! We offer free standard shipping for all orders over $70AUD made within Australia.

Do you ship internationally?

Unfortunately at this stage we only ship within Australia.

Are all your ingredients natural?

Yes, we only use natural, vegan-friendly ingredients.

Our products do not contain any colouring, flavour, preservatives, disintegrants, binders, lubricants and gluten.

How does it work?

We have detailed explainations under our Learn page. https://hang-eze.com/pages/how-it-works-1

What if it doesnt work?

As with any medication, individuals may have varying experiences and outcomes. With that in mind, we have great confidence in our product and its assertions, which is why we provide a 30-day money-back guarantee. Please note that this offer is exclusively applicable to new customers.
If you find no change when you wake up the following day, your money will be refunded. That's our promise.

A full reimbursement (excluding shipping) will be processed should the customer not be satisfied with the product. Please go to the contact page and send us a note with your name, address, order number and receipt. Instructions for reimbursement will follow.    

No more than 1 order can be returned by the customer and the customer will need to cover the return shipping costs.